House Cleaning
Keeping the home environment clean and safe is often overlooked when people become frail, ill or need help following time in hospital. Sometimes the time and energy needed for house cleaning could be used to improve quality of life through other activities.
80% of requests for home support – received by Focus Healthcare – are for house cleaning.
Focus Healthcare employs Home Support Workers with experience in domestic cleaning and current police clearances. Their education and training prepares them to provide a friendly and efficient service: keeping costs down while ensuring that the agreed cleaning services provide high quality results. For example, we provide:
- Kitchen, bathroom, laundry and toilet cleaning (wet/cooking areas)
- Vacuuming
Moving heavy furniture requires two staff and notification is required for planning
- Damp dusting
- Windows cleaning (inside and out)
Difficult / dangerous access e.g. upstairs outside windows or windows obstructed by obstacles – may require specialist equipment and skills.
- Help with laundry: washing, hanging out/bringing in and ironing
House cleaning is based on a careful assessment of the premises including a safety check and a review of preferred cleaning materials and equipment.
Cleaning priorities are agreed and documented, with special attention given to ensure that the service contributes to maintenance of a clean, pleasant and safe living environment.
How to receive house cleaning from Focus Healthcare
Any person needing house cleaning can receive it from Focus Healthcare. All that is required is a telephone call to 1300 363 262 (24 hours / day). Our contact centre personnel will process the referral promptly and can advise you of charges and options for payment and any rebates (e.g. from the Department of Veterans Affairs (War Veterans).
Once a referral is received our Home Services Coordinator will assign one or more qualified and experienced Home Support Workers to provide the services required. The coordinator will supervise the services you received from Focus Healthcare and coordinate communication with other people who may be involved in your care e.g. your GP and your family.
Charges
Generally, a cleaning schedule will be agreed with each client and a quote given for those specific services. Prices will change if the requested services alter.
Heavy cleaning e.g. requiring furniture moving requires two staff and will be charged accordingly.
For information on other services visit our web site www.focushealthcare.net.au
Focus Healthcare: striving for service excellence